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Withdrawal policy

Consumers have a one hundred day right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within one hundred days without giving reasons.
The withdrawal period is one hundred days from the day on which you or a third party named by you, who is not a carrier, has taken possession of the final goods.
To exercise your right of withdrawal, you must contact us (Sitzfeldt GmbH, Karl-Marx-Allee 71, 10243 Berlin, Germany, service@sitzfeldt.com, telephone: 030 726185603). When contacting us, you must provide a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached withdrawal form template for this purpose, but it is not required.
In order to maintain the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we will repay all the payments we have received from you, including the delivery costs (except for the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer), immediately and at the latest within 14 days from the day on which the notice of your withdrawal from this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; in no case will you be charged for fees for this repayment.
We pick up the goods. We bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods if this loss of value is due to handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
Withdrawal form template
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To Sitzfeldt GmbH, Karl Marx Avenue 71, 10243 Berlin, service@sitzfeldt.com
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer (s) (only when notification is made on paper)
– Date
(*) Delete as appropriate.

Special instructions
If you finance this contract through a loan and later withdraw from the contract, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is especially true if we are your lender or if your lender relies on our cooperation for the financing. If the loan has already been received by us when the withdrawal comes into effect or upon the return of the goods, your lender enters into a relationship with you for our rights and obligations under the contract regarding the legal consequences of the withdrawal or the return. The latter does not apply if the present contract deals with the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).
If you want to avoid a contractual commitment as much as possible, you must make use of your right of withdrawal and also revoke the loan agreement if you also have a right of withdrawal for regarding the loan agreement.
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